PRIVACY POLICY
FUYOU COMPANY LTD. (“we/our/us”) believes that the appropriate handling of personal information provided by our customers is our social responsibility and the foundation of our business activities, in order to give our customers safety and peace of mind. With the strong recognition that personal information is our customers’ important assets, in addition to complying with Act on the Protection of Personal Information (“the Act”) and other relevant laws and regulations, we have established this Privacy Policy to ensure the appropriate handling of such assets.
- Name, address, and representative of party handling personal information
FUYOU COMPANY LTD.
5F Parkwest Building, 4-8-10 Hatchobori, Chuo-ku, Tokyo 104-0032
Kanji Kitano, Representative Director
- Collection of personal information
We will collect personal information in accordance with the purposes stated in 3. below and to the extent necessary for our business operations, using lawful and appropriate methods.
- Purpose of use of personal information
- For the verification of customer identity and personal authentication
- For the provision of information about products and services, etc.
- For responding to inquiries and requests for advice from customers
- For the delivery of purchased products, advertising materials, printed materials, etc.
- For research related to product development and improvement of services, such as product satisfaction surveys
- For contacting customers
- Security management measures
In our handling of personal information, we will appoint a management officer, and to ensure the accuracy and security of personal information, implement security management measures, including information security measures, in our efforts to prevent unauthorized access to or the loss, destruction, falsification, leaking, etc. of personal information. We will conduct appropriate supervision of employees and subcontractors who handle personal information and undertake regular audits of the management of personal information.
- Outsourcing of personal information
For the smooth conduct of operations and to provide customers with better products and services, we may outsource the handling of personal information to third parties. However, such outsourced personal information shall be limited to the minimum information required for the execution of outsourced operations.
- Provision of personal information to third parties
We may provide personal information to third parties in the following cases:
- cases in which we have the consent of the customer to disclose or share information;
- cases of outsourcing within the scope required to achieve the purposes of use;
- cases in which provision is requested based on laws and regulations;
- cases in which there is a need to protect the life, wellbeing, or property of an individual, and it is difficult to obtain the consent of the identifiable person;
- cases in which there is a special need to improve public wellbeing or promote healthy child development, and it is difficult to obtain the consent of the identifiable person;
- cases in which there is a need to cooperate with the national government or local government, etc. for the performance of functions prescribed by laws and regulations, and obtaining the consent of the identifiable person is likely to interfere with the performance of those functions;
- cases in which there is a need for an academic research institution, etc. to handle personal information for academic research purposes;
- cases in which there is a possibility that a customer’s actions will damage our rights, property, or services, etc., and it is recognized as necessary for their protection; and
- cases accompanying the succession of business due to merger or other reason.
- Disclosure, correction, suspension of use, etc. of personal information
If we receive a request from a customer such as the notification of the purpose of use of personal information, the disclosure, correction or suspension of use of personal information, the suspension of provision to third parties, or the disclosure of records of provision to third parties, we will respond promptly to such request to the extent provided by laws and regulations via the contact for inquiries below. There may be cases in which there are certain constraints on or in which the customer must bear the cost burden of our response.
Contact for inquiries
General Administration Department, FUYOU COMPANY LTD
(Tel: +81-3-3553-7781)
- Handling of anonymized and pseudonymized personal information
We may prepare and use anonymized or pseudonymized personal information in accordance with the Act.
When preparing such information, we will do the following:- process the information appropriately in accordance with the standards prescribed by laws and regulations;
- take measures for security management in accordance with the standards prescribed by laws and regulations to prevent the leaking of the deleted information and information about the processing method;
- not commit acts intended to identify the individual identifiable by the personal information on which the preparation of the anonymized or pseudonymized personal information was based or collate the anonymized or pseudonymized personal information with other information; and
- disclose the information items included in the prepared anonymized information.
- Use of cookies
We may, for the following purposes, use piece of data called a “cookie” when customers use our website or other websites managed by us (“the websites”).
Purposes of use
- Understanding of the status of use of the websites by individual customers
- Statistical analysis of the status of use of the websites
- Streaming of advertisements customized to individual customers
The intention of cookies is for the websites to provide better services to customers, and it is not possible to specify individual customers from the information that they collect. Customers are able to reject the receipt of cookies via the settings on their computer browser, but in such cases, there is a possibility that the customers will not be able to receive some services on the websites.
- Inquiries regarding this Privacy Policy
General Administration Department, FUYOU COMPANY LTD
(Tel: +81-3-3553-7781)
- Personal information of minors
We request that personal information of minors only be provided to us with the consent of their parent or guardian.
- Amendment of Privacy Policy
We may review and amend the contents of this Privacy Policy as necessary. Any material changes will be notified on our website. In such cases, the amended Privacy Policy will be applicable from the date of the announcement of the amended version.
- Indemnity
- We will not bear any responsibility If, despite our taking significant security measures, damages are incurred for any of the following reasons:
- damage caused by system disruptions, delays, suspensions, etc. due to faults in communication lines, computers, etc.;
- damage caused by the unauthorized alteration of our website; and
- damage caused by unauthorized access to data.
- We cannot guarantee that any e-mails sent from our website server or domain or the contents of our website are free from computer viruses or other harmful items.
- We will provide customers with information as necessary, but we will not bear responsibility due to such provision.
- We may change all or part of our website as necessary at our own discretion.
- We will not bear any responsibility If, despite our taking significant security measures, damages are incurred for any of the following reasons: